Shop Policies

MoviTees is proud to bring you quality t-shirts inspired by some of the greatest movies. Our shirts are printed directly to the garment. Our machines print full color on dark or light garments. Direct to garment provides an excellent image quality, durability, and is soft, breathable and a great eco-friendly solution with the water-based inks that holds up in the wash! We use Gildan 2000 (Men’s T-Shirt) made from 6oz of 100% cotton jersey cotton. It has a seamless double needle 7/8 collar along with a taped neck and shoulders and Gildan 2000L (Ladies T-Shirt) made from preshrunk 100% Cotton Jersey and weighs 6.0 oz. It has taped neck and shoulders.

 

Payment Policy

What kind of payments do you accept?

We accept Credit Card and PayPal – You pay with credit card via PayPal – you can pay with your credit card even if you don’t have a PayPal account.

What about my credit card information?

We never store any of your credit card information. PayPal handles all of our payment processing and they are trusted worldwide, so you can shop with confidence.

 

Shipping Policy

US Shipping
USPS Standard w/tracking (2-4 business days)
Product Type:
T-Shirts $6.00 – Additional item: $1.00

Canada Shipping
USPS International 1st Class (5-12+ business days)
Tracking is only available when the package is in the United States. MoviTees is not responsible for delays due to customs which may be a few days to a few weeks.
Product Type:
T-Shirts $8.00 – Additional item: $1.00

International Shipping
USPS International 1st Class (10-20+ business days)
We will ship to just about anywhere you are located. Tracking is only available when the package is in the United States. MoviTees is not responsible for lost packages or delays due to customs which may be a few days to a few weeks.
Product Type:
T-Shirts $12.00 – Additional item: $1.00

Tracking
Tracking is provided on ALL orders. However, tracking is only valid when in the US. Once the package leaves the US for international orders it will not update.

Shipping Packaging
Most packages are shipped in basic white poly bags.

 

Refund Policy

Unfortunately, every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace your item. Check out our handy list below to determine if you are eligible for a replacement.

Faulty Product
If the product has a hole, stains, or manufacturing defect.

Placement Issue
If a print is clearly crooked or off-center (>1″).

Incorrect Image
If we printed the wrong image.

The Wrong Item Sent
If we send you the wrong garment, color or size.

Replacement Request Instructions
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace any items that we missed the mark on.

Please follow these instructions for a hassle-free return:

1. Take a photo of the problem – If the problem is print size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to info@movitees.com.
3. Please include the following:

  • The photo(s)
  • A specific description of the issue
  • The Order Number
  • If there are multiple products in an order, identifying the product with the issue

Please note that we do NOT offer refund if:

  • You ordered the wrong size or it did not fit to your satisfaction.
  • You ordered the wrong color.
  • You selected the wrong image to be printed.
  • You made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment paid by the buyer.
  • All exchanges/refunds must be sent back within 15 days of receipt.

 

Custom and personalized orders:
As all our products are personalized items, made custom to the buyers’ request when ordered, we, therefore, do not offer refunds or exchanges.

So to be sure you get the right size – t-shirt sizes vary from continent to continent and even from one t-shirt brand to the next. The best way to make sure you have the right size is to take an old t-shirt that you (or the one who you’re buying it for) are using today and compare its measurements with our men’s/women’s t-shirt sizes.

Please note that we are not responsible for sales tax on US orders or sales tax and customs fees on international orders. It is your responsibility to know if your country has an import tax and sales tax, and if so, decide if it is right for you to purchase.